Question 1

Where is my order?

Accepted Answer

When you order with My Health is Wealth, you will receive a confirmation email with a tracking number, which you can use to find out the status of your shipment.

Question 2

How is my International shipping cost calculated?

Accepted Answer

Our shipping rates are based off the calculated weight of your order. Please note we do not make any money from the shipping charges on your order.

Question 3

What are the different methods of payments that you accept?

Accepted Answer

We accept all major credit cards including Visa, MasterCard, American Express. We also accept payments via PayPal.

Question 4

I just placed an order, can I add to it?"

Accepted Answer

We're sorry, once an order is placed, you cannot add, delete or alter it. If it has not yet shipped, you can cancel the order so it can be replaced with the additional items.

Question 5

How can I cancel my order?

Accepted Answer

You have 60 minutes to call or email a cancelation of order after it is placed.

Question 6

Can I change my address after my order was shipped?

Accepted Answer

We're sorry, once an order ships, we cannot change the address, cancel, or otherwise stop shipment.

Question 7

When will I get an order confirmation?

Accepted Answer

Usually confirmations are emailed to you within moments of completing your order.

Question 8

When will I get a shipping confirmation?

Accepted Answer

My Health is Wealth is proud to offer same-day shipping on most orders placed before 12 noon (EST).  Shipping confirmation is sent via email once your order has left our warehouse.

Question 9

How can I contact the company?

Accepted Answer

Visit myhealthiswealth.com.au where you will find a convenient at the bottom of any page a contact link along with our contact number and mailing address. We also offer live chat services! Simply click on the chat icon, bottom left corner and type in your inquiry.

Question 10

Does My Health is Wealth have a mobile website?

Accepted Answer

By visiting myhealthiswealth.com.au on your mobile or smart device, you will be automatically directed to our sleek, user-friendly mobile site. You'll find all the convenient aspects of our full website right in the palm of your hand!

Question 11

What are cookies?

Accepted Answer

Cookies are very small files downloaded by your web browser and used to remember the particulars of your last visit to myhealthiswealth.com.au. They are only used to keep track of the contents of your shopping cart.

Question 12

What is your privacy policy?

Accepted Answer

Our full privacy policy is available for your review here.

Frequently asked questions